Anti-Spam Policy

This policy applies to every message sent by roles.cc or on our behalf: transactional mail, role lists, introductions, and outreach to engineers and to companies. It applies to mail sent from roles.cc and from any other domain we use for outreach.

We follow the CAN-SPAM Act. Where recipients are in the EEA or UK, we apply the additional requirements of the GDPR and PECR, including honouring objections and giving the information those laws require. Where a rule below is stricter than the law, the rule below is what we hold ourselves to.

We do send email to engineers who have not heard from us before. When someone’s public, professional background fits a role we are working on, we may write to them about that role, or invite them to send us a resume so we can build them a short list of roles that fit. It is outreach about work, to a professional address, and one click stops it for good.

We do not have your resume unless you give it to us, and we never attach or forward one in outreach. A resume reaches a company only after you have sent it to us and marked that specific role interested. Nothing about you is shared with a company on a guess, and our messages never carry another person’s details.

Every message we send an engineer:

• identifies roles.cc and Statlyne LLC, with a valid postal address;
• says plainly why we are writing and what we are offering;
• carries a working one-click unsubscribe that we honour immediately;
• uses a real, monitored reply-to address, never a no-reply.

We do send unsolicited business email to founders, hiring managers, and recruiters at venture-backed companies, about engineers we believe we can introduce. This is business-to-business outreach to work addresses, sent because the company is hiring for a role we have candidates for.

Every such message:

• identifies roles.cc and Statlyne LLC, with a valid postal address;
• says plainly why we are writing and what we are offering;
• carries a working one-click unsubscribe that we honour immediately;
• uses a real, monitored reply-to address, never a no-reply.

We do not disguise these as personal correspondence, forged referrals, or replies to conversations that never happened.

Outreach campaigns link to a dedicated domain reserved for that purpose, separate from roles.cc.

The reason is deliberate. roles.cc is where engineers trust us with their resumes, and the reputation of that domain should depend on how we treat them, not on the volume of outreach we send. Keeping campaign links on their own domain means a complaint about our outreach is attributed to our outreach, and never to the service candidates rely on.

We reach engineers whose public, professional background fits the roles we are working on. Their contact details come from:

• public professional profiles and pages the person published themselves;
• licensed professional-contact providers, used within their terms;
• people who came to us first, by dropping a resume, creating an account, or replying.

Company contacts come from:

• public job postings on a company’s own careers page or ATS;
• public funding filings and announcements;
• people who contacted us, or asked to be contacted;
• licensed business-contact providers, used within their terms.

We do not buy consumer lists, harvest addresses indiscriminately, guess them by pattern, or use contacts obtained from anyone who was not entitled to share them. Our outreach stays on work addresses and work opportunities.

• Hand a company an engineer’s resume or identity before that engineer has asked us to.
• Forge headers, sender names, or reply-to addresses.
• Use misleading subject lines, or a subject unrelated to the message.
• Mail an address that has unsubscribed, bounced hard, or complained.
• Sell, rent, or share our contact lists with anyone.
• Continue a campaign that is generating complaints, while we work out why.

Every message we send carries a one-click unsubscribe link and the list-unsubscribe headers mail clients use for their own unsubscribe button. Removal is immediate and permanent, and needs no reply, no account, and no explanation.

You can also write to unsubscribe@roles.cc from the address you want removed, or to abuse-reports@roles.cc if a link did not work. Suppression is by address and applies across every campaign we run, not just the one you received.

Our sending domains publish SPF, DKIM, and DMARC. We monitor deliverability, bounce rates, and complaint rates, and we pause sending on any domain or campaign whose complaint rate rises rather than pushing through it.

We keep transactional mail to candidates on separate infrastructure from business campaigns, so the two can never affect each other’s deliverability.

If you received mail from us that you believe breaks this policy, write to abuse-reports@roles.cc and include the full headers if you can. A person reads that mailbox and replies.

We aim to acknowledge within one business day and to resolve within five. If the message was ours and should not have been sent, we will say so, suppress the address, and tell you what we changed.

Blocklist operators and mailbox providers are welcome to write to the same address, or to postmaster-reports@roles.cc.

This policy binds us and anyone sending on our behalf, including contractors and the platforms we send through. A campaign that breaches it is stopped, not paused pending review.

Statlyne LLC, operator of roles.cc. Written questions about this policy go to legal@roles.cc.