Site Deployment Engineer

Location: San Carlos, CA

We’re building Portals — custom communication pods deployed in libraries and public spaces to expand access to essential services. These private, technology-enabled spaces allow people in underserved communities to attend telehealth appointments, take exams, access government services, and connect securely online when they otherwise wouldn’t have a safe or reliable environment.

Once a Portal leaves our Fab Lab, this role helps ensure it arrives, installs, and operates successfully in the real world.

We’re looking for a Site Deployment Engineer to support the successful delivery and installation of Portals in customer environments alongside our Deployment & Field Operations Lead.

This role combines hands-on installation work, logistics support, and onsite technical execution. You’ll travel to deployment sites, assist with installation and system setup, troubleshoot issues, and help bring each Portal fully online before customer handoff. When not traveling to customer sites for installations, you will be based in the Fab Lab supporting assembly and build activities for Portals.

You’ll work closely with the Deployment & Field Operations Lead, fabrication teams, and customers to ensure deployments run smoothly.

This is a builder/operator role — ideal for someone who enjoys working with hardware, traveling to real-world environments, and solving problems hands-on.

About your role at Ready ⚡️

• Travel to customer locations to assist with Portal delivery, unloading, assembly, and installation

• Support mechanical setup, power-up, and system validation onsite

• Configure and test networking, connectivity, and AV systems under guidance from the Deployment Lead

• Troubleshoot hardware, connectivity, or installation issues during deployments

• Help ensure each Portal is operational prior to customer handoff

• Assist with shipment preparation and deployment readiness at the Fab Lab

• Support coordination of installation logistics and site readiness

• Work alongside local contractors or installation teams during deployments

• Help maintain installation checklists, tools, and deployment equipment

• Document deployment outcomes, issues, and lessons learned

• Provide onsite support during customer training and handoff

• Assist with post-install troubleshooting and field support needs

• When not on deployments, support assembly, build, and integration work for Portals in the Fab Lab

A bit about you 🥇

• Experience in field installation, AV deployment, hardware setup, technical operations, or similar hands-on work

• Strong mechanical aptitude and comfort assembling physical systems

• Ability to troubleshoot technical or hardware issues with guidance

• Comfortable working in dynamic environments and solving problems onsite

• Willingness to travel frequently for deployments (40%–60%)

• Strong attention to detail and reliability during execution work

• Comfortable interacting with customers and site staff

• AV installation or low-voltage wiring experience

• Basic networking or WiFi setup experience

• Experience supporting hardware deployments or installations

• Background in facilities support, construction assistance, or technical field work

• Experience working alongside contractors or installation crews

Physical Requirements & Work Environment 🏭

Example:

• Ability to perform repetitive tasks involving hands, wrists, and arms for extended periods.

• Ability to stand and/or walk for extended periods during a work shift (up to 8 hours).

• Ability to lift, carry, push, and pull materials and equipment weighing up to 25 lbs.

• Ability to bend, stoop, kneel, crouch, and reach as required to perform assembly and inspection tasks.

• Ability to use hand tools, power tools, and test equipment safely.

• Visual and auditory ability sufficient to inspect components, read instrumentation, and respond to alarms or verbal instructions.

• Work may involve exposure to noise, moving mechanical parts, electronics, and varying temperatures typical of a manufacturing or lab environment.

About Ready 🚀

• Creative problem solvers approaching a legacy industry with a new point of view

• Humble but ambitious, knowledgeable but curious, persistent but not obnoxious

• Concise and effective in written and spoken communication

• One team, one dream

About what you get…

• Competitive salary plus meaningful equity upside; salary range is $90,000-$115,000

• Competitive (and ever expanding) benefits for employees and dependents

• Opportunities to learn and grow – all things startups

• A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal

• To get away - we all convene 1-2x a year for [optional, encouraged] retreats

• We’re actively shaping our benefits program: have a say in which benefits matter to you

• The charter to realize a market that is set to receive $65 billion in grant funding across the United States